Refund policy

Refund Policy: Please keep in mind that food items are not returnable. With that said, we understand that occasionally packages will be damaged or delayed in shipment. In these rare cases, please contact via phone to resolve the issue. Please don't contact us via email or social media. 

877-820-3215 (Toll-free) or 608-833-2893

You must contact us within 7 days of receiving your package. After 7 days, we will not replace or resend merchandise or issue refunds. When calling about an order problem, please have your order number ready. The order number is listed on the UPS label.